In some way, shape, or form, infant mortality touches everyone in the city

Thursday December 13, 2018 / By Emma Coleman

From What can we do in a crisis?

Baltimore has been tackling a major crisis in their city for years— infant mortality, and the disparity in survival rates between white and black babies.... Read More

It wasn’t the outcome we wanted, but they were better off because of our work there

Thursday December 13, 2018 / By Emma Coleman

From What can we do in a crisis?

Vivian Graubard and Ron Gorodetzky are both former members of the U.S. Digital Service who worked together on a discovery sprint for the National Instant... Read More

It’s up to everyone, not just the Census Bureau, to help avert a looming crisis

Thursday December 13, 2018 / By Maria Filippelli

From What can we do in a crisis?

Maria Filippelli is the Public Interest Technology 2020 Census Fellow, sitting at the Leadership Conference for Civil and Human Rights. For the past few months,... Read More

If you’re planning to redesign a whole city, you need to start somewhere

Wednesday November 14, 2018 / By Anthony Lyons

From Finding the Work

Anthony Lyons is the City Manager for Gainesville, Florida, where he is leading the local government through an effort to become more citizen-centered... Read More

How a Roadmap Keeps San Jose’s Innovation Team Focused on Core Priorities

Wednesday November 14, 2018 / By Michelle Thong

From Finding the Work

Michelle Thong is a service designer, storyteller and facilitator. As Digital Services Lead for the City of San Jose, she’s leading the introduction... Read More

We were looking for a team who was design-ready and hungry to try something new

Wednesday November 14, 2018 / By Emma Coleman

From Finding the Work

In January of 2018, the New York City Service Design Studio launched “Designing for Opportunity,” a competition to select the next city department... Read More