The harsh light of the Covid-19 pandemic has illuminated a lot of things that we weren’t seeing so clearly before: who government aid reaches and who it leaves out, and the gaps embedded in the policy making process. The harsh light of the Covid-19 pandemic has illuminated a lot of things that we weren’t seeing

While the rest of the world has evolved to a place where we can track anything at all times and order anything from anywhere, government is hopelessly stranded on an island in 1993. We take a look at what happened and why. (excerpted from Why Government Websites Fail) During a crisis, a lot more of

IRS data doesn’t tell us much about who is being helped by stimulus payments. Here’s what the data we really need would look like. When Congress passed the CARES Act in March, Americans readied to receive $2 trillion in stimulus money. But policy doesn’t happen without thinking through delivery. And on the delivery side of