For this Q&A, we reached out to the PHL Service Design Studio at the City of Philadelphia. Director Liana Dragoman shared the studio’s origins, structure, and perspective on improving people’s experiences of government. Q: Could you tell us about your team’s origin story? In the period of 2009 to 2014, public interest technologists and designers started
Matthew McAllister is a founding member of the Colorado Digital Service. By October, we’d spent countless hours in coffee meetings, video chats, and speaking at events. We were making the case to decisionmakers —including the governor—that if given the right opportunity, technologists across Colorado would raise their hands to be part of our work in
For this Q&A, we reached out to New Jersey’s innovation team about getting started. We spoke with Dr. Beth Simone Noveck (Chief Innovation Officer, State of New Jersey), and Giuseppe Morgana (Digital Director & Innovation Lab Director, Office of Innovation, State of New Jersey). Q: How did the Governor become interested in having an innovation